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F.A.Q. Refimages by Mels

1. What is Reference Images?

Answer: RefImages.com is a platform offering high-quality photo references for artists, designers, and creative professionals. Our images cover a wide range of themes and styles to help you create unique and professional work.

2. How can I use Your Refimages ?

Answer: You can use the images to create illustrations, concept art, 3D models, and other types of visual content. However, please review our licensing terms before using them to ensure your usage is compliant.

3. What types of licenses do you offer?

Answer: We offer several types of licenses, including personal and commercial use. You can find the details of each license type on Buying Page

4. How can I purchase images?

Answer: You can purchase images through our online stores on Artstation,or, Cubebush, Refimages.com, Gumoroad, Patreon,FlipedNormals

5. How can I purchase images if my Peyment method is Unavailable?

Answer: Contact Us via Email or Dicoard 

5. Do you offer any kind of subscriptions?

Answer: Yes, we offer subscription plans that provide access to more images at a discounted rate on our Patreon. Subscribers also receive exclusive image sets and discounts on new releases.

7. How do I contact support?

Answer: You can reach our support team through the contact form on the website, via email (melsdigitalart@gmail.com), or on social media. We strive to respond to inquiries within 24 hours.Or just via Discoard

8. How often is the content updated?

Answer: We regularly add new photos and reference sets. Subscribe to our newsletter to stay updated on new releases.

9. Do you offer free images?

Answer: Yes, we have a selection of free images available for download. However, for access to a broader range of images.check Full Store

11. Where can I find RefImages.com online?

Answer: You can find and follow us on various social media platforms to stay updated with our latest content and releases. Here are the platforms where you can connect with us: 

12. Can I resell or redistribute these photos in any form?

Answer: No, you cannot resell or redistribute these photos in any form. Reselling or sharing our photos on any forums or platforms without prior contact with us to obtain a specific license is strictly prohibited. Please reach out to us if you have any questions regarding licensing for redistribution or reselling purposes.

13. How can I get discounts if I purchase frequently?

Answer: You can receive discounts by subscribing to our Patreon. We offer various benefits to our Patreon supporters, depending on the plan you choose. These benefits include monthly discounts, free products of your choice, and other exclusive perks. By subscribing, you can save on frequent purchases and gain access to additional content.

14. What should I do if I have problems downloading or unzipping the file?

Answer: If you encounter any issues with downloading or unzipping the file, you can contact us directly for assistance. Additionally, we provide a secondary download option via Dropbox for those who experience difficulties. We also include a second ZIP file that contains the same photos in a smaller size, typically under 500 MB per pack. This smaller version is ideal for quick previews and can be easily opened on mobile devices. You can use a free Dropbox account, which offers 2 GB of storage, to conveniently view these files on any device.

15. What is the RefImages.com platform, and what tools does it offer?

Answer: RefImages.com is more than just a platform for purchasing photo references—it's a small ecosystem designed to enhance your creative process. You can purchase image packs on the platform and use them in our mini-app called GestureDrawer, where you can set a timer for slideshows, draw, practice, and more. Additionally, the platform features another mini-app called FreeCanvas, where you can freely arrange your images in any format, creating mood boards or organizing your references as needed.

16. What makes Your content  unique?

Answer: All of our content is handmade photography and art. We do not use AI, and our photographs are unique, offering some of the highest quality and best photo references in the world. Our collection is distinguished by its diverse models and settings, ensuring that you have access to truly one-of-a-kind resources for your creative projects.

17. How can I request specific references?

Answer: If you need specific references, feel free to contact us on Discord. Discord is the most convenient tool to get in touch with us. In our channel, we have a support admin who will assist you in navigating through all our packs to help you find exactly what you need.


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